Based on past experience, every Christmas, new year's Day is also the shopping season. Experts point out that, in addition to the peak express company buys will concern, ahead of the deployment, good to hit " battle of the festival", also from many aspects to improve service levels, consumer protection service experience, promote the healthy development of the industry as a whole.

After rising in price to the quality of express enterprises "double" awesome

By the netizen nicknamed" singles day" on November 11th, is the electronic commerce giant Taobao Mall" the half off bags of mail" promotion period. A day of high sales amounted to 3360000000 yuan of electronic commerce transaction peak, in addition to Taobao Mall operators the ability test, also the express delivery company after moving price cash "price rise after the quality promise" first training field.

Flexible, SF, in Shanghai, etc. the express delivery company from the second half of this year to announce air freight. Express delivery company in the announcement expresses in succession, the reasons for price increases is the enterprise encounters the management cost, operation cost, human resource cost and fuel cost, insurance price multiple pressure, in addition to alleviate on certain level the enterprise cost pressure, the key is to improve the quality of the express service.

Private express delivery price adjustment, once the net buys consumer feeling" postage than commodity is precious", merchants did not dare to easily for consumers to make" postage" commitment.

"The net buys mainly in order to pursue cheap." The" IMBA" said," express a price, buys the price advantage is not, but think of dozens of pieces of money that courier charges to account for more than 20%, will feel unbalanced."

A plurality of taobao.com sellers also said, with" postage costs increase," postage "threshold" can only increase. " Before the postage amount is 399 yuan, now express enterprises have increased, postage cost is really a bit too much, so as to raise 599 yuan postage." Taobao Mall a clothing brand flagship store sales staff told reporters," clove" with the express industry cost rise and spread of" diesel shortage", in addition to the large promotion period, all the year round" postage" concessions are likely will be gone for ever.

The high cost of price " as excusable"?

Experienced the explosive growth, the express delivery industry has entered a stable period of development. "The net buys the rapid development of logistics industry, no doubt to the challenge. Error, loss is big, service satisfaction, rough, low logistics cost higher problem is restricting the development of electronic commerce." China Business Research Center analysts said Mo Daiqing.

Because the express industry to enter a doorsill low, some small express enterprise in order to" price war" as the main competitive advantage, the lower end of the malignant competition not only lead to the enterprises" profit" and" no profit", but also restricts the express enterprises to increase investment in equipment and personnel.

Once in a short period of time created the express industry brilliant joined system is also known as the upgrading of express industry overall level of bottleneck. One of the larger express company customer service personnel tells a reporter, because many companies have applied to join the business, service center to each branch control level is very low. In the face of consumer complaints, often having a heart but no strength" service center".

Express Advisory Network chief adviser Xu Yong said, cost pressures, "price" is the inevitable choice of express delivery enterprises. In addition to the competition lead to price war compression profits of enterprises, labor costs, storage costs are rising, despite the increase in turnover, profit rate is on the decline, the express delivery company actually faces "do not go up to lose money.".

Good to hit " battle of festival" express industry promotion need multibarrel falls together

The personage inside course of study points out, want to solve the development level of logistics and electronic commerce the contradiction between demand, in addition to improve the management level of the express delivery industry, enhance brand awareness and change of company structure proceed with, enterprises need to further to " self-oriented, and joined the agency as" structural transition, out of the homogenization of the misunderstanding, to further enhance the staff quality.

While coping with upcoming shopping at the end of season, as the" Festival " campaign to prepare for work is essential. It is reported, the courier company in order to cope with the net buys peak, is ahead of their preparation, including the opening of a dedicated channel, reserve personnel and transport capacity, accelerate the sorting frequency.

In addition, the expert points out, electronic business and logistics be bound together in a common cause, two industry interaction, mutual influence, in the promotion of the express delivery industry health development at the same time, also should reflect the value of benign development.

" Our country electronic commerce development is not perfect, most shop in brand, credibility construction is insufficient, market competition still around the price." Shanghai University of Finance and Economics Department of logistics management director Xie Jiaping said," so that consumers are concerned is low price the net advantage, if express the high price buys, natural advantage will be affected."

Xie Jiaping points out, the electronic commerce competition mode also need to reflect and change. " Although the electronic commerce and the entity store compared to the major advantage is cheap, but with the logistics cost, improve the management of costs, electronic commerce is afraid to return to competition -- service level, business reputation, such as commodity quality. If the value is still cheaper than the entity shop products, and quality assurance, even if is a luxury, high-end products will have great market, so that business and logistics profit divided over the issue is not so sharp."