Express freight service industry development, to the vast number of consumers work and life brought great convenience. But as a result of the industry in the system is not perfect and the operation is non-standard wait for a problem, causing the consignment items lost, damaged, replace, lack of such phenomena have occurred.

Recently, the Gansu Provincial Association released the first consumes caution, remind consumers in the consignment of goods at the same time to strengthen the awareness of self-protection, to choose the business license of legitimate business formalities complete freight company; to check whether the standard bills of lading, reclaimed goods, specifications, quantity, value must be clear and informative; check the valuables to select the insured, and according to the real value of goods signed" equal price" contract, a clear breach of duty; to carefully read the bill of lading that promise, order on the back of the contract, such as found on consumer unfair terms, the consumer can choose other freight company, avoid their belongings loss compensation difficulty after. Handle the consignment, take good care of invoices and receipts and other documents; after the goods to the timely inspection, check the outer packing is damaged, the goods are missing, if found damaged goods or lack of timely consultation or to the business sector, consumer complaints resolved.